³Ô¹Ï±¬ÁÏ Alerts is ³Ô¹Ï±¬ÁÏ's emergency alert and notification system capable of delivering messages to ³Ô¹Ï±¬ÁÏ faculty, staff and students email addresses, land lines and cell phones. These messages include campus emergencies as well as campus and inclement weather and closures as they pertain to the entire campus community.
Alerts will be sent by either University Relations or Old Dominion Police, depending on the nature of the situation. ³Ô¹Ï±¬ÁÏ Alerts is a free service and will not charge you a subscriber's fee from ³Ô¹Ï±¬ÁÏ. Standard text message and phone rates from your phone provider will apply.
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How it Works
³Ô¹Ï±¬ÁÏ Alerts allows you to list up to six contact methods. During an urgent situation, the ³Ô¹Ï±¬ÁÏ Alerts system will begin cycling through your points of contact to deliver the alert, starting with the first available. When you receive the message, it is very important that you confirm receipt when prompted. If no confirmation is received, ³Ô¹Ï±¬ÁÏ Alerts will continue cycling through your points of contact.
It will be used only for emergency notifications (see FAQ: How will I know it's an ³Ô¹Ï±¬ÁÏ Alert?) which can be sent via text message (SMS), phone numbers, or non-³Ô¹Ï±¬ÁÏ e-mail. You do not need to provide your ³Ô¹Ï±¬ÁÏ e-mail address, as the university will continue to broadcast alert messages to Old Dominion e-mail addresses.
When ³Ô¹Ï±¬ÁÏ Alerts May Be Activated
Near Term Action Required
There is a required near term action on the part of the University community, including but not limited to:
- Sheltering from a storm;
- Cancelling classes;
- A dangerous situation on campus that could impinge on personal safety either locally or generally, such as a chemical spill, bomb threat, or dangerous person.
Ongoing Threat
³Ô¹Ï±¬ÁÏ Alerts will also be used when the Old Dominion Police Department or senior administration determines that there is an ongoing threat to the University community by the presence of certain persons or when the timeliness of the notice may assist in locating an offender.
Students
All ³Ô¹Ï±¬ÁÏ students are automatically registered in the ³Ô¹Ï±¬ÁÏ Alerts system with their primary cell phone number. Manage your account information in the :
- Go to .
- Click on yourÌýUser Profile (person icon on top right of portal).
- Choose "MyInfo" from menu.
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Faculty and Staff
³Ô¹Ï±¬ÁÏ faculty and staff can opt-in to receive alerts. You are responsible for making all updates or changes to your contact information. ³Ô¹Ï±¬ÁÏ does not update your information from other sources.
- Go toÌý.
- Log in with your MIDAS ID and password.
- Select up to six different contact methods.
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Campus Visitors
All visitors to the ³Ô¹Ï±¬ÁÏ Norfolk campus can subscribe to receive real-time ³Ô¹Ï±¬ÁÏ Alerts to stay informed about campus emergencies. Alerts are active for 7 days.
- To subscribe: Text ³Ô¹Ï±¬ÁÏVISIT to 226787.ÌýYou will receive a text message confirming your subscription.
- To unsubscribe: Text STOP to 226787 to cancel alerts. Resubscribe at any time.
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³Ô¹Ï±¬ÁÏ Family and Community Members
All ³Ô¹Ï±¬ÁÏ family members, loved ones, and community members in surrounding areas around campus can subscribe to receive real-time ³Ô¹Ï±¬ÁÏ Alerts to stay informed about campus emergencies. Alerts are active until the following May 31. Users will receive a text message to resubscribe on or around this date.
- To subscribe: Text ³Ô¹Ï±¬ÁÏFAM to 67283.ÌýYou will receive a text message confirming your subscription.
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To unsubscribe: Test STOP to 67283 to cancel alerts. Resubscribe at any time.
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Vendors and Contractors
Anyone doing business on the ³Ô¹Ï±¬ÁÏ Norfolk campus can subscribe to receive text messages from the ³Ô¹Ï±¬ÁÏ Alerts system to stay informed. This could include vendors, contractors, fraternity or sorority house managers, and others. Alerts are active until you unsubscribe.
- To subscribe: Text ³Ô¹Ï±¬ÁÏPARTNER to 78015. You will receive a text message confirming your subscription.
- To unsubscribe: Test STOP to 78015 to cancel alerts. Resubscribe at any time.
³Ô¹Ï±¬ÁÏ students who wish to opt out of ³Ô¹Ï±¬ÁÏ Alerts (SMS text and voice notifications) can do so via the "Update Me Now" button on the My Information panel in the Portal.
³Ô¹Ï±¬ÁÏ faculty and staff can unsubscribe from ³Ô¹Ï±¬ÁÏ Alert SMS text and voice notifications by simply texting the word STOP or UNSUBSCRIBE (do not include signature or punctuation) to the last ³Ô¹Ï±¬ÁÏ Alert message received (³Ô¹Ï±¬ÁÏ Alerts can come from any of the following numbers: 226787, 67283, 77295, 78015, 81437).
You may also follow these instructions:
- Click on the "Manage your Account" link.
- Log into the system with your MIDAS credentials.
- Click the DELETE (red) button beside your cell phone number.
- Follow the confirmation prompts.
Note: ³Ô¹Ï±¬ÁÏ students, faculty, and staff will continue to receive ³Ô¹Ï±¬ÁÏ Alert emails until your email account is deactivated (i.e., when you officially leave the University).
Your subscription may be deactivated if you:
- Leave the University
- Your ³Ô¹Ï±¬ÁÏ affiliation changes and you are no longer a registered student
- It has been determined (after due process) that you have intentionally abused or harmed the system
You will not be notified when your subscription is deactivated because of a change in affiliation.
Students
All ³Ô¹Ï±¬ÁÏ students are automatically registered in the ³Ô¹Ï±¬ÁÏ Alerts system with their primary cell phone number. Manage your account information in the :
- Go to .
- Click on yourÌýUser Profile (person icon on top right of portal).
- Choose "MyInfo" from menu.
Ìý
Faculty and Staff
³Ô¹Ï±¬ÁÏ faculty and staff can opt-in to receive alerts. You are responsible for making all updates or changes to your contact information. ³Ô¹Ï±¬ÁÏ does not update your information from other sources.
- Go toÌý.
- Log in with your MIDAS ID and password.
- Select up to six different contact methods.
Ìý
Campus Visitors
All visitors to the ³Ô¹Ï±¬ÁÏ Norfolk campus can subscribe to receive real-time ³Ô¹Ï±¬ÁÏ Alerts to stay informed about campus emergencies. Alerts are active for 7 days.
- To subscribe: Text ³Ô¹Ï±¬ÁÏVISIT to 226787.ÌýYou will receive a text message confirming your subscription.
- To unsubscribe: Text STOP to 226787 to cancel alerts. Resubscribe at any time.
Ìý
³Ô¹Ï±¬ÁÏ Family and Community Members
All ³Ô¹Ï±¬ÁÏ family members, loved ones, and community members in surrounding areas around campus can subscribe to receive real-time ³Ô¹Ï±¬ÁÏ Alerts to stay informed about campus emergencies. Alerts are active until the following May 31. Users will receive a text message to resubscribe on or around this date.
- To subscribe: Text ³Ô¹Ï±¬ÁÏFAM to 67283.ÌýYou will receive a text message confirming your subscription.
-
To unsubscribe: Test STOP to 67283 to cancel alerts. Resubscribe at any time.
Ìý
Vendors and Contractors
Anyone doing business on the ³Ô¹Ï±¬ÁÏ Norfolk campus can subscribe to receive text messages from the ³Ô¹Ï±¬ÁÏ Alerts system to stay informed. This could include vendors, contractors, fraternity or sorority house managers, and others. Alerts are active until you unsubscribe.
- To subscribe: Text ³Ô¹Ï±¬ÁÏPARTNER to 78015. You will receive a text message confirming your subscription.
- To unsubscribe: Test STOP to 78015 to cancel alerts. Resubscribe at any time.
³Ô¹Ï±¬ÁÏ students who wish to opt out of ³Ô¹Ï±¬ÁÏ Alerts (SMS text and voice notifications) can do so via the "Update Me Now" button on the My Information panel in the Portal.
³Ô¹Ï±¬ÁÏ faculty and staff can unsubscribe from ³Ô¹Ï±¬ÁÏ Alert SMS text and voice notifications by simply texting the word STOP or UNSUBSCRIBE (do not include signature or punctuation) to the last ³Ô¹Ï±¬ÁÏ Alert message received (³Ô¹Ï±¬ÁÏ Alerts can come from any of the following numbers: 226787, 67283, 77295, 78015, 81437).
You may also follow these instructions:
- Click on the "Manage your Account" link.
- Log into the system with your MIDAS credentials.
- Click the DELETE (red) button beside your cell phone number.
- Follow the confirmation prompts.
Note: ³Ô¹Ï±¬ÁÏ students, faculty, and staff will continue to receive ³Ô¹Ï±¬ÁÏ Alert emails until your email account is deactivated (i.e., when you officially leave the University).
Your subscription may be deactivated if you:
- Leave the University
- Your ³Ô¹Ï±¬ÁÏ affiliation changes and you are no longer a registered student
- It has been determined (after due process) that you have intentionally abused or harmed the system
You will not be notified when your subscription is deactivated because of a change in affiliation.
Frequently Asked Questions
In an effort to more effectively communicate with the University student community during incidents and emergencies, all student primary cell phone numbers are automatically enrolled in the ³Ô¹Ï±¬ÁÏ Alerts system. In the interest of facilitating safety communications during incidents and emergencies, students are strongly encouraged to keep their primary cell phone number in the ³Ô¹Ï±¬ÁÏ Alerts system. ³Ô¹Ï±¬ÁÏ students who wish to opt out of ³Ô¹Ï±¬ÁÏ Alerts (SMS text and voice notifications) must do so by accessing the "Update Me Now" button on the My Information panel via the . You will continue to receive email notifications at your ³Ô¹Ï±¬ÁÏ email address; you will have access to the Old Dominion weather/emergency telephone hotline; and you will be able to find the emergency information at the Old Dominion homepage.
For ³Ô¹Ï±¬ÁÏ faculty and staff, if you decide not to sign up, you will not receive notification via your preferred contact methods. You will continue to receive email notifications at your ³Ô¹Ï±¬ÁÏ email address; you will have access to the Old Dominion weather/emergency telephone hotline; and you will be able to find the emergency information at the Old Dominion homepage.
If it is an ³Ô¹Ï±¬ÁÏ Alert the sender will have the following information:
| Method | Sender Information |
|---|---|
| Text Message |
226787 Phone confirmation code: 22911 |
| Phone Call | 757-683-3001 |
| odualert@odu.edu |
The University plans to test the system on a regular basis, at least once per semester. The campus community will be notified in advance of such tests.
If the message is a test of the system, it will be delivered with the subject line "TEST: ³Ô¹Ï±¬ÁÏ Alerts." Any message that does not include the word "test" is an urgent message. Urgent messages will carry subject lines including, but not limited to, "Safety Timely Warning," "Emergency Notification" or "Weather Alert."
³Ô¹Ï±¬ÁÏ Alerts is intended to communicate urgent information to students, faculty, and staff on campus during an emergency. For that reason, it is very important that you carefully consider your points of contact.
Remember that the system cycles through your points of contact until receipt is confirmed. If, for example, you list your first point of contact as your cell phone and your second and third as your parents' numbers, you risk not receiving the message in a timely manner or at all if you are unavailable on your cell phone at the time of an emergency. If you still wish to include parents, spouses, or others among your points of contact, we strongly suggest listing yourself as the first several points of contact.
³Ô¹Ï±¬ÁÏ student subscribers must update their contact information via the "My Information Form" in the .
³Ô¹Ï±¬ÁÏ faculty and staff subscribers must update their contact information via the . You are responsible for making all updates or changes to your contact information. ³Ô¹Ï±¬ÁÏ does not update your information automatically.
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Old Dominion will not verify the accuracy of the data you enter. If the contact data that you enter is not accurate, it will remain inaccurate until it is changed by you. In cases where individuals have entered incorrect telephone numbers and the actual telephone number holder contacts ³Ô¹Ï±¬ÁÏ and can verify they are the holder of the number, the number will be deleted and you will be notified via your ³Ô¹Ï±¬ÁÏ email address that the incorrect information has been removed.
For ³Ô¹Ï±¬ÁÏ students, the primary cell phone number can be updated using the "My Information Form" in the . This will update that primary number in Banner as well as in ³Ô¹Ï±¬ÁÏ Alerts, but no other University systems will be updated. Additional contact numbers provided for ³Ô¹Ï±¬ÁÏ Alerts via the "My Information Form" are only used in the ³Ô¹Ï±¬ÁÏ Alerts system.
For ³Ô¹Ï±¬ÁÏ faculty and staff, the contact information you provide will not be used to update any other ³Ô¹Ï±¬ÁÏ systems.
The contact data you enter will be provided to a third party for purposes of notifying you in the event of an emergency. No identifying information (such as your name, etc.) will be provided to the third party vendor.
The third party vendor has agreed that they have no right to use your contact information for any purpose other than notifying you via ³Ô¹Ï±¬ÁÏ Alerts. They do not have rights to sell, disclose or trade your contact information. When required by law (e.g.. in compliance with a subpoena or court order) your contact information may be disclosed.
Only the individuals employed by Old Dominion who must use this information to administer and manage ³Ô¹Ï±¬ÁÏ Alerts will have access to your contact information
If, for any reason, a decision is made to use the ³Ô¹Ï±¬ÁÏ Alerts Automated Notification System for anything other than an emergency, you will be notified and given the opportunity to subscribe to the other service before your contact information is used for dissemination of non-emergency information through ³Ô¹Ï±¬ÁÏ Alerts.
Click the link beside the locality where you live/commute from to register for alerts issued for that area.
- Chesapeake:
- Gloucester:
- Hampton:
- James City:
- Newport News:
- Norfolk:
- Poquoson:
- Portsmouth:
- Southampton: https://
- Surry:
- Virginia Beach:
- York County:
Privacy Notice: The contact data you enter will be provided to a third party for purposes of notifying you in the event of an emergency. No identifying information (such as your name, etc.) will be provided to the third party vendor. The third party vendor has agreed that they have no right to use your contact information for any purpose other than notifying you via ³Ô¹Ï±¬ÁÏ Alerts. They do not have rights to sell, disclose or trade your contact information. When required by law (e.g.. in compliance with a subpoena or court order) your contact information may be disclosed. Only individuals employed by ³Ô¹Ï±¬ÁÏ who must use this information to administer and manage ³Ô¹Ï±¬ÁÏ Alerts will have access to your contact information.